Effective Date: 2025/3/13

Welcome to the official website of Shenzhen Dream Intelligent Equipment Co., Ltd (hereinafter referred to as “us”, "we" or "our company"). When We use the word “You” or “Your,” We mean you, as well as any child for which you are the parent or legal guardian for whom you create a User Profile (a “Child”). By accessing or using this website, you agree to comply with the following Terms of Service (hereinafter referred to as "Terms"). Please read these terms carefully, which include important information about your legal rights, remedies, and obligations. By accessing or using the services, you are entering into a legal contract with us regarding your use of the services and you agree to be bound by these terms and all additional terms incorporated by reference. if you do not agree to any portion of these terms, you should not access or otherwise use the services.

1.Service Description

This website provides information on smart mattress, AI pillow, AI bed, AI recommender system etc. products, online purchasing, customer support, and other services. These services may vary by region or user type.

2.User Obligations

You agree not to use this website for any illegal activities or to infringe on the rights of others. You are responsible for all your actions on this website.

3.Intellectual Property

All content on this website, including but not limited to text, images, trademarks, and software, is protected by intellectual property laws. You may not copy, modify, or distribute any content without our explicit written permission.

4.Disclaimer

The services provided on this website are offered "as is," and we do not guarantee that they will be error-free or uninterrupted. We are not liable for any losses resulting from the use or inability to use this website.

4.1 When you use our Services, information may be disseminated in ways beyond our control. Accordingly, we do not provide any guarantees regarding the availability, accuracy, completeness, error rate or performance of the Services.

4.2 You agree to indemnify any claim, loss, damage or expense (including attorney's fees) arising from: (i) your breach of the terms of the agreement; (ii) your obligation to reply; (iii) your use of The rights conferred by this Agreement include but are not limited to any claims made by any third party; and (iv) any claims caused by your comments and quotes, including accepting damages.

4.3 It is your responsibility to establish procedures for verifying the accuracy of data transmitted under this Agreement when cancelled. We can not verify the accuracy of this data. Inaccuracies of this agreement, medical diagnoses, or between you and your physician or other medical provider We strongly recommend that you seek the advice of your physician or other medical professional before using our services.

5.Limitation of Liability. 

Under no circumstances shall we be liable for any claims arising from your use or inability to use the service, the content and/or comments provided by product through the service, or any other claims related to your use of the service or the content and/or comments provided through the service in any manner whatsoever. Additionally, we will not be responsible for any losses incurred by either party as a result of user or inability to use the service, including but not limited to loss of goodwill or profits. We shall not be liable for any personal injury (including death) or property damage resulting from your use or misuse of the service and/or content.

6..Modification of Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page, so please check back regularly.

Governing Law and Dispute Resolution
These Terms are governed by the laws of the People's Republic of China. Any disputes arising from these Terms shall be submitted to the competent courts in Shenzhen. We make no representation that Content or materials on the Services are appropriate or available for use in jurisdictions outside China. Access to the Services from jurisdictions where such access is illegal is prohibited. If You choose to access the Services from other jurisdictions, You do so at Your own initiative and are responsible for compliance with applicable local laws.

Disputes are arbitrated on an individual basis. There shall be no right to or authority for any dispute to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public or other persons or entities similarly situated. The arbitrator’s authority to resolve disputes and to make awards is limited to disputes between You and Us alone. Furthermore, disputes brought by either You or Us against the other may not be joined or consolidated in arbitration with disputes brought by or against any third party unless agreed to in writing by all parties. No arbitration award or decision on any dispute shall be given preclusive effect as to issues or claims in any dispute with anyone who is not a party to the arbitration. Should any portion of this Section be stricken from these Terms or deemed otherwise unenforceable, then this entire Alternative Dispute Resolution section shall be stricken from these Terms.

8.Privacy 

We know that privacy is very important to You, and it is very important to Us as well. By using the Services, You consent to receive electronic communications from Us unless You follow applicable opt out procedures. We will communicate with You by email or by posting notices on Our Services. You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communication be in writing. Personal data that You provide regarding yourself will be handled in accordance with Our Privacy Notice

9.Customer Comments.

By submitting comments, information or feedback to Us through email and/or the Services, You agree that the information submitted will be subject to Our Privacy Notice. Any communication or material other than Your personal data that You submit to Us by electronic mail, including questions, comments, suggestions and ideas, is Our exclusive property and is considered non-confidential and non-proprietary, and We may use them for any purpose whatsoever without restriction or compensation to You.

10.Termination of Service

We may terminate Your right to access secured portions of the Services at any time, without notice, for conduct that We believe violates these Terms and/or is harmful to other users of the Services, to Us, to Our partners, to the contributors, to the business of Our Internet service provider, or to other information providers.

11.Not suitable for Children.

The Service is not intended or designed to attract children under the age of thirteen (13). You must confirm that you are at least eighteen (18) years old, or an independent minor, or have obtained the consent of your parents or legal guardian, and fully capable and qualified to agree to the terms, conditions, obligations, acknowledgments, and warranties set forth in these terms and comply with and abide by them. With respect to the Service, we may collect, store, and use children's information related to the management and operation of our Service as detailed in our privacy policy.

12.Contact Us

If you have any questions about these Terms of Service, please contact us at: [service@meimte.com] or [+86 18124054698].